Front Desk Office Assistant

Are you passionate about working for an organization that serves to empower and uplift students through the education system by removing barriers and helping students realize their fullest potential? Our mission is to surround students with a community of support, empowering them to stay in school and achieve in life. We achieve our mission by hiring bright, creative, and innovative team members who demonstrate a passion for what they do.

If this is you, are you All In For Kids?

Who we want:

Communities In Schools of Central Texas is seeking a Front Office Assistant for our administrative office located in Austin, TX. The Front Office Assistant provides vital support for both employees and guests, and we are currently seeking someone exceptional for this role. The ideal candidate is dependable and reliable; a problem-solver who has excellent communication skills, impeccable attention to detail, and experience working in an office environment performing administrative tasks and providing support to coworkers. The regular work hours for the Front Office Assistant are Monday to Friday from 10:00am to 7:00pm.

Who you are:

First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children's lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You will be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level.

This is an exciting time to join Communities In Schools. In Fall 2024, we will move into our new 30,000 sq ft headquarters, funded through contributions.

What we offer:

CIS offers a competitive salary commensurate with experience in a similar position. The starting salary range for this position is $3,333.34/mo. Salaries are determined by qualifications and relevant experience. New hires are typically brought into the organization at a salary between the range minimum and midpoint depending on experience and in alignment with internal equity.

Some of our benefits:

• Generous time off includes 4+ weeks of holiday and 2 weeks of vacation time
• CIS pays for 100% of the employee premium for the base medical insurance plan and we provide subsidy to support coverage for spouse/domestic partner and children
• Dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options
• Professional development
• 403(b) retirement plan with an employer match
• Employee Assistance Program (EAP)
• We offer an inclusive environment where staff are encouraged to bring their whole selves to work every day

What you’ll bring:

• Previous administrative or customer service experience
• Excellent written and verbal communication skills
• Strong time-management and organizational skills
• Experience handling multiple tasks in a responsible and reliable manner
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook
• Ability to maintain confidentiality of company information
• Collaborative team member
• Experience interacting with a diverse population
• Ability to observe business etiquette and maintain a professional appearance
• High school diploma or equivalent
• English/Spanish speaking ability is strongly preferred
• Ability to lift 25 pounds

What you’ll do:

• Manage the front-desk and reception area, serving as the first point of contact for guests, employees, job candidates, and vendors
• Greet employees and guests in a friendly, professional manner in person or by telephone and connect them with the appropriate staff or services that will best serve their needs
• Assist with supplies inventory and provide weekly updates on office and kitchen supplies
• Provide information as requested both internally and externally regarding CIS activities and resources
• Maintain a reception area that is neat and makes employees and visitors welcome
• Open and close front desk according to standard procedures
• Perform general administrative tasks, such as answering and directing phone calls, and handling incoming and outgoing mailings, and receiving deliveries
• Maintain accurate schedule for conference rooms and organization’s shared calendars
• Provide ad hoc support to staff members and departments, including on-site meetings, large mailings and projects
• Copy and collate materials as requested/schedule through the Print Shop
• Promote and maintain agency culture, standards, and systems
• Participate in the CIS team approach to service delivery and problem solving
• Other duties as assigned by Central Office Manager or Chief Administrative Officer

Reporting Structure: This position is supervised by the Central Office Manager.

Work Location: This is a full-time position. Scheduled to work Monday through Friday; 10:00am to 7:00pm at the CIS central administrative office in Austin, TX.

Learn more about our Values

Applications will be accepted until the position is filled.

Communities In Schools of Central Texas is an equal opportunity employer.