Program Support Specialist
Campus-Based Services

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Location: In-person / Campus-Based

Employment Type: Full-Time, Exempt

Reports to: Program Support Coordinator, Campus-Based Services

Starting Salary: $3,750/month
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About Communities In Schools
Rooted in community for over 40 years, Communities In Schools of Central Texas (CISCT) is a sophisticated 501(c)(3) nonprofit organization in Austin, Texas. Communities In Schools (CIS) is a national organization that ensures every student has what they need to realize their full potential in school and beyond. At CISCT, our mission is simple: surround students with a community of support, empowering them to stay in school and achieve in life.

Position Summary
The Program Support Specialist is a fully integrated member of the CIS service delivery team and is responsible for delivering CIS case management services to students on designated campuses. This position may support more than one campus at a time, and frequent travel between assigned campuses in multiple Central Texas school districts will be a requirement due to the nature of this work. The Campus Program Support Specialist must be adaptable and have the ability to readily shift focus areas and priorities when directed. Frequent travel between assigned campuses will be a requirement, and due to the nature of this work, this is a full-time on-campus position.

The Program Support Specialist will be responsible for the continuity of CIS program services during vacancies on the designated campus(es) and providing program leadership. In cases where a vacancy does not exist, the Program Support Specialist will support program staff with designated essential functions as needed.

What You’ll Do

• Provide outreach and short-term support to students and families to honor continuity of services, layering in additional extensive support if necessary for identified students
• Support CIS students and families through staff transition, ensuring that they stay connected to CIS as needed
• Receive and maintain a record of new referrals
• Obtain guardian consent forms through phone calls, emails, and outdoor home visits when appropriate
• Assess student needs and complete necessary agency documentation
• Provide case management check-ins to assess progress and effectiveness of services
• Collaborate with school/district staff and other community support services on how to best support higher needs students
• Manage and support existing campus partnerships
• Provide crisis intervention support to students enrolled in CIS as needed
• Attend critical campus meetings, which may include School Support Team meetings, campus staff meetings, or others
• Communicate regularly with the school administration, submitting all required reports
• Provide regular updates to the Program Director with oversight for the designed campus(es)
• Document all services in accordance with CIS and professional standards
• Participate in the CIS team approach to service delivery and problem-solving
• Promote and maintain agency culture, standards, and systems
• Perform other activities and duties as directed by the Program Support Coordinator, Program Director, or Program Officer
  
  

What You Bring

• Minimum of a bachelor’s degree in social work, counseling, psychology, human services, or related field or (4) four years of experience working with school-age youth and vulnerable populations
• Demonstrated ability to build and maintain positive and productive relationships to effectively collaborate with CIS staff, school personnel and community partners
• Demonstrated cultural competence when engaging diverse audiences, including students and families, team members, school personnel, volunteers, and community partners
• Highly self-motivated and able to work both autonomously and collaboratively
• Demonstrated ability to identify and manage priorities in a dynamic environment
• Experience with crisis intervention, assessments and referrals
• Experience providing individual supportive guidance and case management services
• Experience with group facilitation
• Excellent oral and written communication skills
• Proficiency in Spanish is highly preferred
• Reliable transportation is required
  
  

Why Join CIS?

• Mission-driven work: Be part of a team that changes the trajectory of students’ lives.
• Professional growth: Ongoing training, supervision, and career pathways into director-level roles.
• Community impact: Build partnerships that extend beyond the classroom.
• Generous paid time off: 4+ weeks of holidays, 3 weeks of summer break, 2 weeks of vacation time, personal days, and sick days
• Financial stipends for qualified staff:
  • Spanish proficiency
  • Active Texas Mental Health License (LMSW, LCSW, LMFT-A, LPC, or LPC-A)
  • Supervisory roles
• Comprehensive Health Coverage: 100% employer-paid employee medical plan available, plus family subsidies, dental, vision, life, disability insurance, and 403(b) retirement plan with employer match
• Community-centered culture focused on impact, growth, and connection
  
  

Communities In Schools of Central Texas is proud to be an equal opportunity employer.